Questions about ordering vitamins and supplements

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Questions and Comments

Life Extension prides itself on being not only the ultimate source for cutting edge daily vitamins and other health and nutrition supplements, but also a leading resource for information on living longer in a state of optimal physical health and enhanced mental capacity. Life Extension receives hundreds of inquiries each day from a growing population of individuals who have come to realize that aging may not be inevitable and that science is rapidly uncovering methods that allow us to live longer in better health than ever before.

For immediate answers to frequently asked questions, please visit Life Extension's FAQs. There you'll find answers to such commonly asked questions as:

We invite you to visit our FAQ to check out the complete list of questions and answers. It is likely that you will find that your question has already been answered there.

Ordering products from Life Extension online is fast, easy, and safe. If you are new to Life Extension, our user-friendly website will “walk you through” the creation of a new customer account. In a matter of minutes, you’ll be able to add items to your shopping cart with one click.Our check out process is streamlined and secure.

For questions concerning the ordering process, or if you prefer to place your order over the phone, contact Orders at 1-800-544-4440, 24 hours per day, seven days a week.

Questions for Life Extension's advisors

Selecting the right product can be as simple as ordering Life Extension Mix to supply your daily vitamins. However, many people prefer to set up a program consisting of a specific combination of vitamins, minerals, herbal supplements, and hormones tailored to their unique nutritional needs. If you require assistance in designing a nutritional program that is right for you, Life Extension’s health advisor team is here to help. Life Extension’s health advisors are a caring group of nutritional-savvy individuals with diverse backgrounds and credentials, dedicated to assisting each Life Extension member in the creation of an optimal nutritional program while taking into consideration specific health concerns, risk factors, and goals.

For questions concerning product ingredients and features, which products to order and how to take them, and the optimal program for health concerns, call 1-800-226-2370 to speak with a health advisor.

Health Advisors hours are:
Mon-Fri 8:00am - 1:00am ET
Sat-Sun 9:00am - 1:00am ET

Questions for Customer Service

In addition to Life Extension’s Health Advisors, Life Extension maintains a round-the-clock staff of exceptional Member Service advisors to assist you with any questions you may have concerning orders you have already placed.

Inquiries regarding order status, returns, address changes, and other issues can be made by calling 1-800-678-8989.

For the Life Extension Pharmacy, call 1-877-877-9700.

Questions for Life Extension Nutrition Center

Life Extension Nutrition Center is located 1 mile north of Commercial Boulevard on the east side of US-1 in Broward County, Florida. Local members and customers may call Life Extension Nutrition Center's direct telephone number: 954-766-8144.

The Life Extension Nutrition Center hours are:
Mon-Fri 9:00am - 8:00pm ET
Sat 9:00am - 6:00pm ET
Sun 11:00am - 5:00pm ET
Address: 5990 North Federal Highway Fort Lauderdale, FL 33308

Couldn’t find an answer? Email us

If you prefer to email your questions, comments and suggestions, Life Extension welcomes all inquires! Click the “Contact Us” link to direct your question to the appropriate department. Most questions will be answered within 1 to 2 business days. If you need immediate assistance, however, we recommend that you take advantage of our 24 hour toll free numbers.

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Disclaimer: Life Extension is pleased to respond to your health and nutrition questions concerning daily vitamins, herbal supplements, hormones, and other supplements based upon the information we have available. Our answers to your email inquiries are not substitutes for a physician's advice nor are they reviewed by a physician. If you are under a physician's care, please share with your doctor any suggestions you have received from Life Extension.